One plan keeps your site safe, one keeps it accurate, one keeps it improving. All handled by a real person in Skipton, not a ticket queue.
a month to start. Pay monthly and cancel any time, or pay for the year and get two months free.
A website needs different things at different points in a business, so website maintenance means different things too.
Some sites do a small job and do it well. Some sites carry the business, and have to keep up or they start telling customers things that stopped being true months ago. And some sites are a main source of enquiries, and need work aimed at something specific every month.
Paying for the third when you need the first is waste. I would rather tell you that than sell it to you.
I keep it running
I keep it right
I keep it improving
Nothing about a neglected website looks urgent until the morning it stops working.
Plugins fall behind. Security gaps open up. The contact form stops sending and you find out when a customer mentions they emailed twice.
That is Essentials. You stop thinking about the site and it carries on working.
Your website was accurate the day it launched. Then you put your prices up in March, dropped a service, took on two new people and changed your hours over the summer.
None of that breaks anything. No error, no downtime, no alert. The site carries on telling customers what was true last year, and they believe it, because why would they not.
That is what Active is for.
Send me changes as they happen and I put them live, usually the same day. No wrestling with image sizes, no fighting the page builder, no adding it to a list you never get to.
Then once a month I go through the site against reality. Forms tested end to end, key pages checked, contact details, opening hours, prices, services, staff, broken links. I fix what I can fix and send you a short note covering what I found, what I sorted, and the handful of things only you can answer.
Most business owners know their site has drifted without having a list of what needs changing. Active hands you the list.
“I have had poor experience in the past from other website designers: limited help, poor response times, and extortionate charging for small tasks. Steve is definitely the opposite of this and I have no plans to instruct anyone else any time soon.”
Most website support stops at keeping the lights on. Useful, and it tells you nothing about whether your site brings in more work this year than last.
On Growth, one thing changes every month.
I look at what people search to find you, which pages they land on, and where they leave. From that I pick the biggest single opportunity. I build that change, then check the following month what it did before choosing the next one.
At the end of each month you get a report naming three things: what I changed, what moved, and what I am doing next.
After a quarter you have three changes, three sets of numbers, and a view of what your website responds to. That is the part most business owners have not had before.
Month one sets the baseline. On most sites the tracking has gaps, so I fix that first. Reporting starts in month two, once the numbers can be trusted.
On Active, you decide what changes and I make it happen. On Growth, I look at the data, tell you what should change, and do it.
Pay monthly and cancel any time, or pay for the year and take two months off. No lock-in either way.
This is you if your website does a small job, does it well, and you want it kept safe without thinking about it.
Not for you if your business changes through the year and the site has to keep up. Look at Active.
Choose Essentials→→This is you if your business changes through the year, your website has to keep up, and you would rather send it to someone than wrestle with it yourself.
Not for you if you want the site growing enquiries month on month. That is Growth.
Choose Active→→This is you if your website is a main source of enquiries and you want more of them.
Not for you if your site gets under about 500 visits a month. There is not enough data to tell a real improvement from a fluke, and I would rather sell you Active plus a one-off piece of work to fix the traffic first.
Setup: £195 one-off to establish tracking and a baseline. Waived if I built the site.
Choose Growth→→Every plan runs month to month if you want it to. Pay for the year instead and you get two months free.
Annual makes most sense on Growth. One improvement a month needs three months before the numbers mean anything, and closer to nine before the effect compounds. Judging that work after six weeks tells you nothing.
So we review at six months. If it is not doing what you hoped, we change what I am working on.
Your site sits on fast, secure WordPress hosting I look after directly. No separate hosting bill to chase, no support desk in another time zone.
WordPress core, your theme and your plugins all need regular updating. Skip it and you get broken layouts, security holes, or a site that stops loading. I apply updates and check nothing breaks afterwards.
Weekly off-site backups, so if the worst happens your site comes back rather than a month of lost work.
Uptime monitoring on every plan, with hardening and malware scans on Active and Growth. You hear from me if something is wrong, usually before you have noticed.
Ever tried adding a photo to your own site and hit a wall? On every plan, that is my job. Send me the photos and the words and I will get them live, at the right size and looking as they should.
Active. It suits any business that changes through the year, which is most of them. Essentials suits sites doing a smaller, steadier job. Growth suits businesses ready to put real work into the site every month.
On Active you decide what changes and I make it happen, plus I check the site monthly for anything that has gone out of date. On Growth I look at your data, decide what should change, build it, and report on what it did.
A report each month naming what I changed, what the numbers did, and what I am working on next. Plus the change itself, built and live.
Plans start at £35 a month, or £350 for the year. The right one depends on how much you lean on your site. A site doing a small job needs less than one bringing in daily enquiries.
Yes, any month. Most people start on Essentials or Active and move up when the site starts mattering more to the business.
Improvements only mean something if you can measure them, and on most sites I take over the tracking has gaps. Month one is spent fixing that and recording where you are starting from. If I built the site, that work is done and there is no fee.
No. Every plan runs month to month if you prefer. The annual option exists because it is cheaper for you, and because Growth needs time to show what it is doing.
Yes. WordPress and its plugins release security patches constantly, and a site left un-updated for months is the most common way small business sites get hacked or break.
I am based in Skipton and work with businesses across Yorkshire, but care plans are handled remotely so location is not a barrier. Plenty of clients I have never met in person, and I look after their sites the same way.
If that's not where you are right now, you probably need something else first, and I'd rather point you to the right thing than sell you the wrong one.
That's a rescue job first. I'll look at what you've got, tell you what can be recovered, and get you onto a site you control.
Start from the ground up with a new WordPress site built around getting enquiries, then keep it on a care plan afterwards.
You don't need to have picked a plan. Say where the site sits in your business and I'll come back with the honest answer, even when that answer is the cheaper one.