— Website Rescue
Website rescue: get back in control — fast
Locked out of your own site? Developer vanished? Hacked, broken, or half-built and abandoned? Take a breath. Tell me what's happened and I'll tell you straight what can be saved, what it'll take, and how quickly we can put it right.
Messages come straight through to me — I'll get back to you fast, usually the same day.
— Why this matters
When your website goes down — or out of your hands — every day costs you
Your site is where enquiries come from, where customers check you're real, often where bookings actually happen. So when it breaks, gets hijacked, or the person who built it goes quiet — it's lost revenue, every single day it drags on.
And the worst part is the not knowing. Is it recoverable? Will you lose everything? Do you even own your own domain? Most people who end up here didn't do anything wrong — they trusted someone who cut corners, overpromised, or disappeared. That's not your failure to fix. It's mine.
Here's the reassuring bit: the large majority of these situations are recoverable. I've seen the lot, and most of the time it's far less catastrophic than it feels at 11pm when you can't log in. The job is to get you back in control, get the site working again, and make sure no one can leave you stranded like this twice.
What I can rescue
If any of these is you, you're in the right place:
01
Your developer has vanished.
Gone quiet mid-build, stopped replying, left the project half-done. I'll pick it up and finish it — or recover what's there and move it somewhere safWhether they vanished mid-build or finished the site and walked off without handing anything over, I'll work out exactly what you've got and what can be done with it — picking up where they left off, or getting you set up properly somewhere you're in control.
02
You're locked out.
Locked out with no logins and no idea who controls your domain or hosting? I'll work through the recovery routes, give you a straight answer on what's reclaimable, and handle the bits most agencies won't touch.
03
You've been hacked or flagged.
Malware, a defaced site, or that gut-punch "this site may be dangerous" warning on Google. I'll clean it up, get the warning lifted, and lock it down so it doesn't recur.
04
You've inherited a mess.
A half-finished, broken, or baffling site handed over by a previous owner or developer, with no documentation. I'll work out what you've actually got and make it usable.
05
You're being held hostage.
An agency holding your site, logins or domain hostage until you keep paying? I'll help you find out where you genuinely stand, push for a proper handover where it's yours to claim — and if it comes to it, get you rebuilt somewhere they can't hold over you. You're never as stuck as they want you to feel.
06
It's just… broken.
So slow, buggy or unstable that it's actively losing you customers. I'll find the cause and fix it.
Not sure which one fits? It doesn't matter — just tell me what's happened in plain words and I'll take it from there.
I accidently went viral on TikTok and sent 5000 visitors to my site in one go - it crashed the site as we'd not prepared for such traffic! Steve had it sorted within the hour. That peace of mind is worth every penny. I don't have to think about the technical stuff anymore; I just know it's handled.
A clear path through a chaotic moment
The first conversation costs you nothing. You'll know where you stand before you commit to anything.
01
Tell me what's happened.
Get in touch — no technical jargon needed, just the situation as you see it. The more I know, the faster I can help.
02
I assess what's recoverable.
I work out where your access and ownership actually stand, what's broken, and what it'll take to fix. Usually within a day or two — faster if you're genuinely stuck.
03
You get a straight plan and a fixed price.
Exactly what I'll do, what it costs, and how long it'll take. No open-ended bills, no surprises, no "it depends."
04
I fix it.
Recover access, clean up, repair, stabilise — whatever your situation needs.
05
You're back in control — for good.
Everything documented and in your name: logins, domain, hosting. So you're never held hostage or left stranded again.
Common questions about website rescue
Most situations are far more recoverable than they feel in the moment — vanished developers, lost logins, hacked sites, all routine. There are rare cases where starting fresh is the smarter call, and if that's yours I'll tell you honestly rather than charge you to chase a lost cause. Either way you'll know quickly.
The sooner you call, the sooner it's sorted
Website emergencies don't fix themselves, and they rarely get cheaper by waiting. Tell me what's happened — even if you're not sure how bad it is — and I'll tell you straight where you stand.
Messages come straight through to me — I'll get back to you fast, usually the same day.
Tell Me What's Happened →
Not quite what you need?
If a rescue isn't what you're after, you probably need something else — and I'd rather point you to the right thing than sell you the wrong one.
Website Support
→
Not an emergency — you just want it looked after?
If the site's fine and you want to stop worrying about updates, security and backups, that's ongoing care, not a rescue.
Website Design
→
Beyond saving — or you'd rather start fresh?
Sometimes a clean rebuild is genuinely the better-value option. Website design from £2,000.
Website Audit
→
Nothing's broken, you just suspect something's off?
If there's no emergency and you want to know why the site isn't pulling its weight, start with a free review.
Need help with your website?
Ready to turn your website into your best salesperson? Tell me a bit about your project and I’ll get back to you within one working day.